FFD IRP Agreement of Terms & Conditions (while registering on the website):

By filling the application form, you (the applicant) agree to the following terms and conditions:

1. This form applies for the registration of the INTENSIVE REVERSAL PROGRAM (IRP) offered by FREEDOM FROM DIABETES hereinafter 'FFD' as per the dates mentioned in the form, and the decision to apply for this program is solely taken by applicant.
2. Applicant knows and agrees that FFD has developed IRP on the basis of their past experience and research, and any health problems, concerns, issues that may arise during or after attending the program/s shall be the sole liability of the applicant.
3. The contents and structure of the IRP is proprietary intellectual property of FFD. FFD reserves all rights with respect to any change, amendment and addition to the contents or structure.
4. The applicant agrees that any reading material/audios/videos/PPT (if any) provided to the applicant during the Intensive Reversal Program is for the exclusive use of the applicant and shall not be used for any commercial use or shall not be shared with any third party for whatsoever purpose. If commercial is use is done, it will invite legal action.
5. The applicant understands that the management of diabetes or any other health concern of the applicant is based on the recommendations regarding diet, exercise, inner transformation and medical protocol developed by FFD. The applicant has read/understood the complete program details as given and the possible outcomes.
6. The applicant gives permission to FFD for suggesting medication related changes and consultations in person, through telephone, email or FFD App. S/he reserves the right to verify the suggestions from any other doctor and implement them with full knowledge that this is in the interest of one's reversal. S/he takes complete responsibility of the risk associated and will not hold FFD accountable for any adverse effects by the protocol, medications or supplements.
7. Validity of this registration shall automatically expire after the execution of the program by FFD and this registration shall not be valid for any other program organized by FFD or its associates.
8. The registration for the IRP is subject to confirmation of payment by the applicant. The registration fees are non-refundable and non-transferrable for any reason on account of the applicant.
9. Applicant agrees that 'Freedom From Diabetes' and 'FFD' are trademark of M/s Freedom From Diabetes, and FFD reserves all rights to use these marks in India or abroad, and successful completion of the IRP does not give any right to use the marks to the applicant.
10. At any time the findings or consultation provided by FFD proves contrary, then the liability of FFD shall be limited to the refund of the registration fees/professional fees/charges billed in respect of the particular service/s or program. Any complaint or dispute will come under Pune Jurisdiction only.
11. Holidays/weekly off policy: If there is a national holiday or weekly off, in that case response from FFD expert/operations team member will get delayed. They will revert to applicant’s queries asap on next working day.
12. App Activation Time policy: From the time of registration it will take 1 working day to activate the FFD App.
13. Instalment Due policy: If applicant has chosen the instalment option, please note there will be a 30-day time given to pay the subsequent instalment/s. Please note that, only after receiving the final instalment amount, the applicant will get the full year support (from the first session date). On non-payment of instalment/s at the 30-day time given, FFD reserves the right to remove the applicant from What’s App group and deactivate the FFD App support with prior intimation through phone/ SMS/ email/FFD App messages.
14. Cancellation and Refund policy: If cancellation is done within 7 days of joining, a nominal amount of Rs. 500/- will be deducted as admin charges (if medical consultation is not taken and/or first group session date has not passed by). Otherwise, Rs. 5000/- will be deducted before second group session irrespective of the date of joining. Rs. 10000/- will be deducted before third group session date. Rs. 15000/- will be deducted before fourth group session. After fourth group session date, no amount will be refunded.
15. Program Discontinuation policy: Once applicant has registered for IRP of 1 year and discontinued due at any point of time due to any reason from the applicant’s end, FFD will not be responsible for the same. Program can be discontinued only up to fourth group session date. After this date, no amount will be refunded.
16. Batch Shifting policy: As far as possible it is requested that applicant does not change a batch. If the applicant has not been able to follow any phases of the program due to unavoidable circumstances, FFD can shift the current batch into a new batch on payment of Rs. 1250/- per month (for regular package) or Rs. 3750/- per month (for VIP Package) as calculated from the difference of the first session date of current batch to the new batch. Please note the closing date of support through doctor, diet expert and exercise expert will also be changed to the new batch. This facility is applicable for only those who have made full payment and not applicable for those who have made partial payment.
17. FFD reserves the right to remove anyone from the WhatsApp groups and from the Program (without any refund) for reasons mentioned hereafter (but not limited to)-
    • For using aggressive, disturbing, abusive or foul language towards FFD or any team member of FFD (Doctor, Diet Expert, Exercise Expert, Group Managers, etc).
    • Instigating other group member, creating negative energy or disturbing the learning, positive, peaceful environment in the group.
    • Forwarding content irrelevant to the purpose of the group.

Online Payments - Terms and Conditions

Please read these terms carefully before using the online payments facility. Using the online payments facility on this website indicates that you accept these terms. If you do not accept these terms do not use this facility.

All payments are subject to the following conditions:

• Your payment will take a minimum of 3 working days to reach our account. (This includes time to verify your credit/debit card details with your credit/debit card supplier and for payment to be notified to the FREEDOM FROM DIABETES.)
• We cannot accept liability for a payment not reaching the intended account due to a quoting or an incorrect account number by you.
• Neither we can accept liability if payment is refused or declined by the credit/debit card supplier (due to the customer quoting incorrect card details or other reasons) by whatever reason.

If the credit/debit card supplier declines payment, the FREEDOM FROM DIABETES is under no obligation to bring this fact to the customer's attention. Customers should check with their bank/credit/debit card supplier about the details of account.

Confirmation of Payment

You will receive a confirmation of your payment on your screen after you make the payment. You will have the option to print of a receipt or email a copy of the receipt to your email address once your transaction has completed successfully.

Refund Policy

Where FREEDOM FROM DIABETES agrees that a refund is due in respect of a payment then:

• The credit / debit card used for the payment will be refunded
• This will be performed as soon as possible but within 14 days of the refund application being received and agreed by the FREEDOM FROM DIABETES.

Should you have any queries regarding an overpayment on your account and think you may be eligible for a refund, please contact the relevant department quoting your receipt or reference number.

Limitation of liability

In no event will the FREEDOM FROM DIABETES, its suppliers, or other third parties mentioned at this site be liable for any damages whatsoever (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.

Applicable laws

This site is administered by FREEDOM FROM DIABETES from its offices in Pune, Maharashtra, India. These terms will be governed by and construed in accordance with Indian law, without giving effect to any principles of conflicts of laws.