Job Title: Sales Counselor

 

Job Overview:

We are seeking a dynamic and customer-focused Sales Counselor to join our team. As a Sales Counselor, you will be responsible for effectively communicating with potential customers, managing leads, and guiding them through the sales process. Your role will involve various tasks to ensure exceptional customer service and successful lead conversion. Key responsibilities include:

Duties and Responsibilities:

1. Handling Calls and Emails:

Managing incoming calls and making outbound calls to prospective customers.

Responding promptly and professionally to emails received on the office mail Id.

2. Lead Follow-up and Management:

Diligently following up on all leads received through various channels.

Ensuring the accurate entry of each lead in the Customer Relationship Management (CRM) system.

Maintaining organized and up-to-date records of all call interactions and lead progress.

3. Social Media Engagement:

Managing data and leads generated through social media channels.

Engaging with potential customers on social media platforms to nurture relationships and drive conversions.

4. Lead Conversion:

Using persuasive and consultative sales techniques to convert leads into confirmed customers.

Demonstrating a thorough understanding of our products/services and effectively communicating their benefits to potential customers.

Closing each lead satisfactorily and achieving conversion targets.

5. Customer Satisfaction:

Providing excellent customer service throughout the sales process.

Addressing customer queries, concerns, and objections professionally and proactively.

Ensuring customer satisfaction by building rapport, understanding their needs, and offering appropriate solutions.

Requirements:

• Previous experience insales or customer service roles preferred.
• Strong communication skills, both verbal and written.
• Excellent communication skills in English and Hindi or Tamil, Telugu, Kannada, Malayalam, Marathi, or Bengali.
• Excellent interpersonal and negotiation skills.
• Ability to multitask, prioritize, and manage time effectively.
• Proficient in using CRM software and other relevant tools.
• Self-motivated with a result-oriented mindset with a drive to achievesales targets.
• Strong persuasion and selling abilities.
• Basic computer knowledge (MS Office, Excel, Google Sheets, CRM).

Qualification: Any Graduate

Experience: Minimum 1 year in Sales

Salary: Best in industry

Share your CV on: [email protected]

Experience: Experience: 3+ years

Responsibilities:

1. Strategic Campaign Management:Create, plan, and execute Search, App, and Display campaigns across various paid channels, including Google, Facebook, affiliates, and other relevant platforms.
2. Cost-Effective Growth:Innovate and discover cost-effective methods to expand the customer base, continually seeking opportunities to minimize acquisition costs.
3. Collaborative Approach:Collaborate closely with the product and tech teams to provide recommendations for enhancing campaign performance and alignment with the product roadmap.
4. Data-Driven Optimization:Analyze comprehensive conversion funnel data and employ data analytics reports to optimize Customer Acquisition Cost (CAC) and Return on Ad Spend (ROAS).
5. Audience Segmentation:Identify audience segments and create remarketing strategies to engage them through tailored communication.
6. Profitable Account Management:Skillfully optimize and scale advertising accounts while maintaining profitability.

Key Skills:

• Ad Platform Proficiency:Hands-on experience with major advertising platforms, including Google Ads, Facebook Ads, Twitter Ads, and YouTube Ads.
• Analytical Aptitude:Strong analytical and data-driven decision-making skills, ensuring that marketing strategies are based on solid insights.
• A/B Testing Expertise:Capable of planning and executing multiple A/B test campaigns to swiftly identify winning strategies.
• Google Analytics Mastery:Proficiency in utilizing Google Analytics for in-depth campaign performance analysis and reporting.

Requirements:

Qualification: Any Graduate / Post Graduate with relevant experience

Work from Office

Salary: Best in industry

If you are an experienced Digital Advertising Specialist with a proven track record in executing successful campaigns and optimizing ad spend, we encourage you to apply. Your expertise in utilizing various advertising platforms and your data-driven approach will play a pivotal role in achieving our marketing goals.

Share your CV on: [email protected]

 

Job Overview:

As a Data Analyst at Freedom From Diabetes, you will play a pivotal role in interpreting data and turning it into information which can offer ways to improve our business, thus affecting business decisions. You will gather information from various sources and interpret patterns and trends. Your expertise in Google Cloud services, Python programming, and your understanding of data quality will be crucial in providing actionable insights to the business.

Roles and Responsibilities:

Data Collection and Management:

• Collect data from various sources, including Google Firestore and other databases.
• Ensure the integrity and accuracy of data collected, adhering to the 5 C's of data quality.
• Manage and design the reporting environment, including data sources, security, and metadata.

Data Analysis and Interpretation:

• Use Google BigQuery for querying and analyzing large datasets efficiently.
• Leverage Python notebooks for data manipulation, analysis, and predictive modeling.
• Interpret data, analyze results using statistical techniques, and provide ongoing reports.

Data Visualization and Reporting:

• Develop and implement databases, data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality.
• Create dashboards and reports in Google Data Studio to visualize key metrics and insights.
• Present findings and insights to stakeholders through clear and compelling storytelling, aiding in strategic decision-making.

Collaboration and Communication:

• Work closely with management to prioritize business and information needs.
• Collaborate with teams across the organization to understand data needs and deliver on those needs.
• Translate data findings into actionable business recommendations.

Required Skills and Qualifications:

• Bachelor’s degree in Mathematics, Economics, Computer Science, Information Management, Statistics, or a related field.
• Proven working experience as a Data Analyst or Business Data Analyst.
• Technical expertise in data models, database design development, data mining, and segmentation techniques.
• Strong knowledge of and experience with Google Cloud Platform tools (Firestore, BigQuery, Data Studio), and Python programming.
• Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS, etc.).
• Adept at queries, report writing, and presenting findings.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent communication and collaboration skills, with a proven ability to translate complex data into actionable insights.

Desirable Skills:

• Experience with machine learning algorithms and predictive modeling is a plus.
• Familiarity with data integration and ETL processes.
• Experience in data quality tools and methodologies.
• Certification in Google Data Analytics or similar credentials.

What We Offer:

• Competitive salary and benefits package.
• A dynamic and challenging work environment with opportunities for growth.
• Access to the latest tools and technologies.
• Support for professional development and continuous learning.

Annual Salary: Best in the market

Job Location: Pune - FFD/Stemious Office (Work from Office)

Share your CV on: [email protected]